Speakers and Topics
Steve Spear (DBA MS MS) is principal of the HVE, LLC, which provides advisory services and which created the See to Solve Real Time Alert System, which accelerates problem solving, particularly with mobile distributed workforces. He is a Senior Lecturer in MIT’s management and engineering schools, teaches in MIT’s Leaders for Global Operations and executive education programs, and advises graduate theses. He is a faculty affiliate at Harvard Medical School and a Senior Fellow at the Institute for Healthcare Improvement. He taught at Harvard Business School, and worked at the University of Tokyo, the Long Term Credit Bank, and Prudential Bache. He’s on the board of the Greater Boston Manufacturing Partnership, Enlighten-Software, and Aceso. Spear graduated from Harvard (doctorate), MIT (masters in engineering and in management), and Princeton (bachelors in economics). A National Research Council Integrated Manufacturing Fellowship, a Japanese Ministry of Education, Science, and Culture Scholarship, and the MIT Leaders for Manufacturing Program helped support his studies.Expand to Read More
Spear’s work focuses on managing complex organizations to deliver exceptional value at unmatchable speed with ease, with the underlying capabilities of systemic learning being the source of resilience, agility, and sustainable advantage. The key theme is that anything ‘designed’ will fail in unexpected ways, so everything designed—product or process—needs accelerated dynamics of error detection and correction to stay ahead of changing circumstances.
Tests in practice of high velocity concepts have included:
High Tech Operations: A semiconductor plant compressed throughput times by 2/3rds, added capacity, cut yield loss, and reduced unit costs by half. Monthly profits increased $10 million.
High Tech Design: A jet engine maker reduced from 4 years to 3 its design-cycle time, halved engineering change orders (reflected as improvements in quality and affordability), thereby winning an enormous contract on the pilot program.
Social Services: The Pittsburgh region’s healthcare system cut by 70% a costly and painful complication, with particular hospitals eliminating them entirely while also adding capacity and reducing staff overburden. The Women’s Center and Shelter reduced from 4 days to 4 hours the time to get a abuse victim settled, despite having to navigate 42 public agencies.
Public Sector: The Treasury Department cut to 3 days from six months time to close its books, with ‘liberated’ analysts free to create new real time data systems for policy makers.
Current undertakings include bringing ‘high velocity learning’ into the military, reducing cycle time and increasing yield in pharmaceutical development, and doing the same in high tech product design.
Publications based on this work have garnered the McKinsey Award from Harvard Business Review for “Fixing Healthcare from the Inside, Today,” the Philip Crosby Medal from ASQ for The High Velocity Edge, and the Shingo Research Prize five times. “Decoding the DNA of the Toyota Production System” is a leading Harvard Business Review reprint and part of the “lean” canon, and Spear has published in medical journals like Annals of Internal Medicine, Academic Medicine, and Health Services Research and in the general press, such as the New York Times, the Boston Globe, Fortune, and USA Today. Spear, his wife, Miriam, an architect, and their three children live in Brookline MA, where he is on the board of the Maimonides School.
About The High Velocity Edge:
How Market Leaders Leverage Operational Excellence to Beat the Competition
Foreword by Clayton M. Christensen
How can some companies perform so well that their industry counterparts are competitors in name only? Although they operate in the same industry, serve the same market, and even use the same suppliers, these extraordinary, high-velocity organizations consistently outperform all the competition – and, more importantly, continually widen their leads.
In The High-Velocity Edge, the reissued edition of five-time Shingo Prize winner Steven J. Spear’s critically acclaimed book Chasing the Rabbit, Spear describes what sets market-dominating companies apart and provides a detailed framework organizations can leverage to produce off-the-charts performance.Expand to Read More
Spear examines the internal operations of dominant organizations across a wide spectrum of industries, from technology to design and from manufacturing to healthcare. Along the way, he investigates great operational triumphs like top-tier teaching hospitals’ fantastic improvements in quality of care, Pratt & Whitney’s competitive gains in jet engine design, and the U.S. Navy’s breakthroughs in inventing and applying nuclear propulsion. But The High-Velocity Edge is not just about the adoration of success. It also takes a critical look at some of the operational missteps that have humbled even the most reputable and respected of companies and organizations.
Taken together, these multiple perspectives and in-depth case studies show how to:
- Build a system of “dynamic discovery” designed to produce ultra-high-speed learning within an organization
- Attack and solve problems when and where they occur, converting weaknesses into strengths
- Disseminate knowledge gained from solving local problems throughout the company as a whole
- Create managers invested in developing everyone’s capacity to continually innovate and improve
Whatever the organization – from technology to finance to healthcare – mastery of these four key capabilities will create a fast track to operational excellence, producing faster, better results and using less capital and fewer resources.
Apply the lessons of Steven J. Spear and gain a high-velocity edge over every competitor in your industry.
Kary Shumway is the founder of Beer Business Finance, an online resource for beer industry professionals. Kary has worked in the beer industry for over 20 years as a Certified Public Accountant and as Chief Financial Officer for Clarke Distributors, Inc. in Keene, NH.
How to Reduce Out of Code Product in an Environment of SKU Proliferation
Out of code product is an expensive problem for food & beverage distributors, and the problem is growing. The rapid increase of new breweries, beverage types, brands and packages has been great for the industry. However, lurking in the shadows is a ticking time bomb: old product on the shelves.
The key is to identify old product before it goes bad and have a plan in place to get it sold through to the consumer while still fresh. This presentation will focus on the total costs of old product and share a process you can use to reduce this growing cost in your business.
About Beer Business Finance:
Beer Business Finance publishes a weekly beer industry finance newsletter, offers guide books on topics such as sales compensation planning, SKU management and financial literacy, and produces a weekly podcast. The newsletter with a free six month trial, industry guides and podcast are all available at www.BeerBusinessFinance.com.
Martin Thurner, CIO of Julius Meinl Coffee Group, heads development and deployment of the company’s IT solutions that serve European countries including Austria, Croatia, the Czech Republic, Germany, Hungary, Italy, Romania, Russia, Serbia, Slovakia, Slovenia and Turkey. Prior to his position at Julius Meinl, Martin was employed at Intesy, IT company of Bohler Uddeholm group. During this time he served as Global Business Development Manager, Country Manager Australia, Manager Business & IT Integration, and SAP Team Lead. His main responsibilities included the kernel development and SAP rollout strategy for 50+ companies at Bohler Uddeholm, and the conversion of an Austrian in-house IT-company into a service provider for the Asian & Australian market. Located in Vienna, Austria, Martin is a native speaker of both Italian and German, and also speaks English, French and Spanish.
Silvia is the Group Margin Minder® Expert at Julius Meinl Industrieholding GmbH. Her role is to implement Margin Minder in European Julius Meinl subsidiaries – including Italy, Austria, Slovenia, Croatia, Slovakia, Romania, Germany and Russia – in order to make it the main business intelligence tool used in the organization, as well as a real added value and a competitive advantage.
In her former position, Silvia was the Junior Commercial Analyst for the Controlling department at Julius Meinl Italia S.p.A., where she used analytical tools to support area managers in their daily business activities, as well as provide support to the general manager and other decision-makers to draw up strategic guidelines for the company’s business development. Silvia holds an M.B.A. from the Foundation University of Vicenza, and a Bachelor’s in Economics and Business from the University of Verona.
Delivering Coherency in a Multinational Enterprise
Consistently delivering a coherent and accurate picture of things like customer profitability and return on capital investment can be a challenge for any business. Add in the complexity of doing business in more than a dozen different countries, each with variable laws, languages, and currencies, and you have a complex web of data that requires a performance management solution that offers world class power and precision.
Martin Thurner and Silvia Belloro will demonstrate how they have used Margin Minder as their main solution for harmonizing the local and global business needs presented by their diverse user base. This has allowed Julius Meinl to gain a 360° view of where resources are going and what they are achieving in return.
About Julius Meinl Coffee Group:
Julius Meinl is an internationally successful Austrian family company and has been the embodiment of Vienna’s beloved coffee house culture for more than 150 years. The global success of Julius Meinl is based on traditional values: five generations of coffee expertise, premium-quality products and excellent customer service. Values that are no longer a certainty these days. Julius Meinl is a global ambassador for Viennese coffee culture and today inspires people all over the world, just as the coffee house literati did in days gone by. Restaurants and business customers in more than 70 countries rely on Julius Meinl coffee and tea. The company ranks among the top 3 premium coffee brands in over 40 countries and is the market leader in Austria and Russia.
Alexandra (Allie) is the Senior Manager of Sales Analytics at Pabst Brewing Company. Allie has worked in analytics across many different industries, including fashion, food & beverage, and beer. She is a part of the category and development team – liaising with the executive sales team to identify areas of opportunity and create fact based action plans to execute against them.
Improving Market Execution with Advanced Consumer Targeting
Allie will demonstrate how Pabst Brewing is leveraging consumer behavior and lifestyle data, provided by Nielsen Spectra™, to precisely target where to place specific products that are most likely to sell. By integrating Nielsen Spectra indices into Margin Minder®, Pabst can more effectively execute new product rollouts, brand promotions and adjust product portfolios to closely fit consumer buying patterns at individual store levels in any market across the country.
About Pabst Brewing Company:
With over 30 beers in our portfolio, Pabst Brewing Company is the largest American-owned brewery. Since 1844, we’ve taken pride in brewing beers that have become iconic, cherished American brands. Brands that promote regional pride, and brands that express common bonds amongst people all over the world.
Ryan Van Fleet
Ryan has been with New Belgium Brewing for approximately five years, fulfilling a number of roles in the analytics space. During his time at New Belgium, the analytics and planning group has grown from three individuals to more than ten. Prior to joining New Belgium’s team, Ryan spent 12 years at Nielsen providing continuous analytics leadership for companies including Kraft Foods, Wrigley, MillerCoors, Tyson Foods, Dr. Pepper, Nestle, and others.
Jessica is the current CRM Projects Manager and Administrator for New Belgium’s Beer Rangers (sales team), and is part of New Belgium’s sales insights and analytics team. She focuses strongly on user acceptance and training, and has a passion for making complex systems and sales tools accessible and practical for everyday users. Jessica has been with New Belgium for more than 13 years, in a variety of job roles. Prior to joining the brewery, Jessica achieved her M.A. in English, Communication Development, from Colorado State University.
Creating a Single Source of the Whole Truth
As New Belgium crosses the quarter-century mark, they are ingesting more streams of data than ever before. In an organizational objective to drive continuous improvement through a data-driven culture, New Belgium has turned to Salient UXT® as their enterprise performance system. With Salient’s platform, they are breaking down the silos and building a cohesive single source of information.
New Belgium’s Ryan Van Fleet and Jessica Schleiger will demonstrate how they have integrated sources from across the company, including sales, supply chain, finance, CRM, and other data streams such as depletions and Points of Distribution. They’ll show how this has brought New Belgium to an even higher level of visibility where they can more fully measure performance in any area of their business.
About New Belgium Brewing:
Founded in 1991, New Belgium Brewing has grown to be the 4th largest brewer of craft beer in the United States and the 8th largest brewery. They are perhaps best known for their flagship Fat Tire Amber Ale, New Belgium produces nearly 1 million barrels of beer and distributes to more than 40 states & territories.
Richard “Richie” E. Morgan Jr., 53, is President, CEO of North State Grocery Inc. a northern California regional grocery chain, a title he has held for 28 years. Mr. Morgan started working in the grocery industry in 1976, and for 13 years performed myriad roles before founding North State Grocery in 1989. North State Grocery developed into a regional independent grocery chain primarily through acquiring other smaller independent grocers. North State Grocery has been an avid user of technology to help position itself in the markets they operate. In 2006, the company formed an ESOP and today is a 100% employee owned company. Mr. Morgan completed the National Grocers Association Executive Leadership Program in 2006 at Cornell University. Mr. Morgan is currently on the Board of Directors of the National Grocers Association and was Chairman of the Board for the California Grocers Association from 2007-2008. In addition, he served 10 years as a director of the Association and various board executive positions.
Leveraging Retailer Loyalty Customer Insights to Beat the Competition
North State Grocery, Inc. prides themselves on being a highly consumer-centric grocery chain. With stores under the Holiday Market and SAVMOR Foods banners, they are laser-focused on keeping their shoppers happy to continuously improve business in an increasingly competitive landscape.
In this session, North State Grocery’s President, Richie Morgan, will demonstrate how his managers are using Margin Minder® to quickly gain insights from their loyalty program information. He’ll also show how they use the system to identify individual loyalty program customers to understand their buying behaviors and offer special promotions, customize communications to specific customer segments, and even re-engage customers who have stopped shopping at their locations.
About Holiday Market (North State Grocery):
Holiday Market (North State Grocery) is an employee-owned and operated regional grocery chain operating 12 stores throughout Northern California. Founded in 1962 with a vision to give customers the friendliest service while providing the freshest meats and produce available, each Holiday Market store remains committed to these core values of friendly service, fresh foods, and clean stores.
Connor is a 3rd generation beer wholesaler at 7G Distributing in Eastern Iowa. Over the last 15 years, he’s held numerous positions in the industry working in delivery, draft, and sales. In his current role as Business Analyst, Connor leads the Category Space team in analyzing and implementing shelf sets; he also works with other departments at 7G to improve internal business processes.
Streamlining Inventory Management
Connor will be sharing the success 7G has experienced using Salient’s solution to get inventory under control by reducing expiring product, better managing new & seasonal SKUs, improving days of supply, and better forecasting. Connor will show how 7G uses email alerts and forecasting worksheets to achieve a more streamlined inventory management system.
About 7G Distributing:
7G Distributing was formed in June 2010 by the joint merger of two successful distributors (located in Cedar Rapids and Dubuque, Iowa) and has continued to grow with the addition of a third distributor in 2014 (located in Davenport). Representing 40 different suppliers and more than 800 brands, 7G currently sells more than 5.5 million cases annually to more than 2,000 accounts spanning 14 counties in Eastern Iowa.